What is the next frontier in customer service automation?

Background: Happy customers are repeat customers. Customer service automation is the key. In the dynamic landscape of business evolution, automation has emerged as the cornerstone of efficiency. It unleashes a multitude of possibilities beyond the familiar realms. This blog delves into the uncharted territories of automation. We seek hidden gems that promise to elevate business …

How To Implement a Winning AI and Automation Strategy 2023

I’ve been hanging out in chatrooms, talking to some automation experts, completing AI certificates on #LinkedInlearning, and reading great content that I received about creating a winning AI and Automation strategy. Your AI and Automation Strategy Let’s talk about #Automation… One of my favourite automation experts is Ed Axe. He runs an agency called Axe Automation. This is what …