14, Nov 2023
What is the next frontier in customer service automation?

Background: Happy customers are repeat customers. Customer service automation is the key. In the dynamic landscape of business evolution, automation has emerged as the cornerstone of efficiency. It unleashes a multitude of possibilities beyond the familiar realms. This blog delves into the uncharted territories of automation. We seek hidden gems…

ai and automation strategy
13, Sep 2023
How To Implement a Winning AI and Automation Strategy 2023

I’ve been hanging out in chatrooms, talking to some automation experts, completing AI certificates on #LinkedInlearning, and reading great content that I received about creating a winning AI and Automation strategy. Your AI and Automation Strategy Let’s talk about #Automation… One of my favourite automation experts is Ed Axe. He runs an agency…

ChatGPT
27, Jan 2023
Will ChatGPT Make My Business Obsolete?

When the company OpenAI released the latest version of ChatGPT last year, all hell broke loose. What Is ChatGPT And What Can It Do? ChatGPT is a powerful language generation model that can be used for a variety of applications, including chatbots, question-answering systems, and language translation. Importantly, it can…